Heat pumps
Heat pump repair in Sacramento and all of Northern California
A heat pump does the work of a furnace and an air conditioner, so when it stops, you lose both. Our technicians are trained on inverter and communicating systems – Daikin, American Standard, Lennox, Mitsubishi and more – not just the basics.
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Our technician finds the problem, shows you what it is and gives you your choices with prices. You decide, then we get to work.
A dispatcher confirms it, usually within the hour during business hours (Mon–Fri 7am–4pm, Sat 7am–12pm).
What happens when we come out
The technician checks the reversing valve, the defrost control, refrigerant charge, the outdoor fan and compressor, the indoor coil and the thermostat communication, and explains what they found with photos. You get prices before any work. Communicating systems need the right parts and the right tools; we carry both.
What a repair visit includes
- Reversing valve, defrost and refrigerant checked
- Inverter and communication faults read and explained
- Photos of what we found
- Options with prices before any work
- Every brand serviced
Signs your heat pump needs a repair
- Cool air in heating mode, or warm air in cooling mode
- The outdoor unit is iced over and stays that way
- It runs constantly without reaching the set temperature
- The backup heat strips are running all the time (and so is the bill)
- A grinding or loud hum from the outdoor unit
- Error codes on the thermostat
Questions we hear about heat pump repair
Is it normal for my heat pump to ice up?
A light frost in cold weather is normal and the unit defrosts itself every so often. Thick ice that never clears means the defrost control, a sensor or the refrigerant charge needs attention.
Why is my electric bill so high in winter?
Usually the backup electric heat is running more than it should – from a thermostat setting, a failed outdoor unit, or a system that is undersized. A repair visit finds which.
Homes across Northern California
From Sacramento and Roseville to Stockton, Fairfield, Davis and Chico – twelve counties, the same price before any work begins.
Other services
Ready when you are
Pick a day and an arrival window online, or call the office – a real person answers during business hours.
